Question: When do I receive my purchased template?
Answer: You will receive a download link immediately after purchase. Please note: In certain purchased packages we require, for your own security, telelphone verification prior to delivery.
Question: What forms of payment do you accept?
Answer: Our secure online PayPal account allows the use of most major credit cards.
Question: Is there a return policy?
Answer: Sorry, because our templates are intangible products they are non-refundable. Furthermore, we cannot take responsibility for a customer’s lack of CSS/HTML knowledge. Please ensure you have the prerequisite CSS/HTML knowledge and required software (HTML editor and graphic program) to make use of these templates. In rare situations, when a template defect emerges, we do offer a refund/exchange policy. Please click here to read more »
Question: What is Adobe Photoshop (PSD)?
Answer: Adobe Photoshop is the industry standard for graphic web design and print media work. Visit the Adobe website for a free trial of this and other popular Adobe products at http://www.adobe.com.
Question: What format will I receive my template in?
Answer: You will receive your template as a zipped file (these files are too large to be sent in an unzipped format). If you do not already have the necessary zip software installed on your computer there are plenty of free zip software tools available online. Our recommendation is ZipWiz – you can download the software from here http://www.zipwiz.com/ZipWiz/download_main.html.
Question:How do I determine what type of template (product) is the better option for my church or organization?
Answer: Generally speaking, if you are planning on developing a large website requiring frequent changes/updates, made by multiple parties, then WordPress Themes are a good way to go. The WordPress underlying infrastructure is user-friendly, flexible, and robust! While Joomla! requires little to no prerequisite html knowledge the user interface and infrastructure still offers a pretty steep learning curve. So if you’re looking for a great CMS solution that’s easy to learn we recommend our WordPress Themes. Otherwise, an HTML/CSS static church template is probably the better option.
Question: Is it permissible to use a purchased template to do web design work for a client?
Answer: Yes. Our product is a perfect option for a website developer who doesn’t have the time, energy, or resource to design a custom template.
Question: I ordered a template but haven’t received the download information. What should I do?
Answer: If your order was done during the week day and it has already been 24 hours since your purchase please contact us by e-mail. If your purchase was done on the week-end please wait
until the following business day.
Question: What browsers are your template designs compatible with?
Answer: Our web templates are compatible with the latest browser versions including: Internet Explorer, Fire Fox/Mozilla , and Opera browser.
Question: What rights to the product do I have after purchase?
Answer: You have full rights to structure the template in any way you see fit to meet your personal preferences and requirements. However, for additional sites you develop, you must purchase additional templates- even if you are using the same one over again. It is an infringement of copyright to redistribute or resell our product without our consent or written permission.
Question: What are the benefits of purchasing a website template?
Answer: Considering that you can purchase one of our templates from anywhere between $19 to $62 dollars, the first and great advantage is price. Because the other option would be hiring a website designer who would charge you much more for a custom design. Turn around time is another major advantage in this method because our pre-existing, fully formatted, fully functional website templates are ready to use with just a few modifications. Lastly you don’t have to worry about designing a template that is going to be compatible in all or most browsers, we’ve already done the work for you.
Question: Do you provide a service that includes both the template and customization I need done to make the design presentable for my needs?
Answer: Yes we do provide custom services for our static/html templates only. Please refer to our custom service packages to learn more about your options.
Question: Will Christian Templates Online help me edit my purchased template?
Answer: With each template purchase we provide basic instructions that guide you through the process of setting up and editing your site. In addition, we also offer customization if you want us to format and edit your site from start to finish. Please refer to our custom service packages for more information.
Question: Do you offer other custom designs besides web templates?
Answer: Yes, we certainly do. We offer a variety of design services for our static/html products. For more information go to our custom design services web page.